Terms and conditions
In short: the first three plates are free; after that you use Calorel with a subscription, monthly or yearly, with a 7-day free trial. The subscription is paid and cancelled through the App Store or Google Play. Calories are estimates, not medical advice.
Who offers Calorel
The Calorel app and the calorel.ro website are offered by Mihai Crisan, Cleodalabs. Write to contact@calorel.ro.
What the app does
From a photo of a meal, Calorel estimates the foods, portions, calories and nutrition values, gives the plate a score from 1 to 10 and keeps a log of your meals on your phone. You can search for foods, scan barcodes and correct any value.
Estimates, not medical advice
The values are estimates: from a photo the foods or portions can be guessed wrong, and recipes differ. The scores show how balanced a plate is, not a medical recommendation. Calorel does not replace the advice of a doctor or a dietitian and is not made for diagnosis, treatment or medical diets. If you have a condition, are pregnant or have had an eating disorder, talk to a doctor first. Calorel is not made for children under 16.
The free plates and the subscription
- The first three analyses of a plate are free, on the phone, without an account. For new meals after that you need a subscription.
- The subscription is monthly or yearly. The price, in your local currency and including tax, is shown on the payment screen in the app before you confirm.
- The 7-day free trial starts when you confirm the subscription in the App Store or Google Play. If you do not cancel at least 24 hours before the end of the trial, the payment is made automatically for the chosen period. The free trial can be used once.
- Payment is charged through your Apple or Google account, on confirmation or, with the free trial, at its end.
- The subscription renews automatically for the same period and at the same price, unless you cancel at least 24 hours before the end of the current period.
- Cancel any time: on iPhone, in Settings → your name → Subscriptions; on Android, in Google Play → Payments and subscriptions → Subscriptions. You keep access until the end of the paid period.
- Refunds are decided by Apple or Google, under their rules (reportaproblem.apple.com, or the Google Play order history).
- If we change the price, the store tells you beforehand, under its rules.
Without an active subscription, your meal history stays visible on the phone; no new meals are added.
Fair use
You use Calorel for yourself. Do not try to bypass the subscription, use the app's server from other programs or load it abusively. We may limit the access of those who do.
Your data
How we use data is explained in the privacy policy. In short: no account, the log stays on your phone, and photos sent for analysis are not kept.
The app from the App Store
For the app downloaded from the App Store, Apple's standard licence for apps also applies (Licensed Application End User License Agreement).
Liability
We do our best to keep the app working well, but we do not guarantee that the estimates are exact or that the service is available without interruption. To the extent permitted by law, we are not liable for decisions taken solely on the basis of the estimates. Your statutory consumer rights are unaffected.
Complaints
If something is not working as it should, write to us first at contact@calorel.ro: we answer and look for a solution together. Money for a subscription is claimed back from Apple or Google, as above. As a consumer, you may also use the alternative dispute resolution bodies of the country you live in; in Romania, the National Authority for Consumer Protection (reclamatiisal.anpc.ro).
Changes and governing law
If we change these terms, we update the page and the date at the top; important changes are announced in the app. The terms are governed by the law of England and Wales, without taking away the protection given to you by the law of the country where you live as a consumer. The Romanian version at calorel.ro/termeni is the original; this is its translation.